Lakeside Hotel Casino logo
Lakeside Hotel Casino7 months ago

Guest Service Center Specialist (Grave Shift)

$40,000–$60,000 year

On-site · West Des Moines, Iowa, United States

Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Join Lakeside as a Guest Service Center Specialist, providing exceptional guest service during grave shifts by handling cash transactions, promoting player memberships, and ensuring compliance with gaming regulations.

Required Qualifications

  • High school diploma or GED required
  • Basic computer skills, including Microsoft Office, and proficiency with 10-key
  • Ability to effectively communicate in English
  • Strong math skills for handling currency transactions
  • Must be able to obtain and maintain an Iowa Racing and Gaming Commission License

Desired Qualifications

  • Previous high-volume cash handling experience
  • Experience using bill counters, casino kiosks, and multi-line phones

Additional Requirements

  • Must be 18 or older to work on the Casino floor
  • Final candidates will be required to complete a drug test and background check
  • Many positions will require a state gaming license
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$40k – $60k / yr

Guest Service Center Specialist (Grave Shift) · Lakeside Hotel Casino

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