Guest Service Associate - The Harvest Cafe
$24,960–$31,200 year
On-siteIntercourse, Pennsylvania, United States
Job Summary
Accurately handle all money transactions, close registers, and reconcile cash at end of business day while assisting with opening and/or closing the Café as needed. Maintain cleanliness of dining room by clearing tables, disposing of trash, wiping tables, and sweeping floors, ensuring front-of-house is clean and presentable through housekeeping duties, restroom checks, and stocking supplies. Assure guest satisfaction by greeting guests, visiting tables, responding to service issues with LEAP, gathering feedback, and providing Village information. Complete operational logs (HACCP, Cleaning, Opening/Closing, First Aid, etc.) as requested and demonstrate complete menu knowledge. Build relationships with regular tour guides and bus drivers, learning their names and preferences while exercising proper food handling procedures. Work daytime weekdays, up to 32 hours per week.
Required Qualifications
- Closed evenings and Sundays
- Flexible scheduled
- Daytime weekday availability preferred
- Up to 32 hours per week
- Communication excellence
- Teamwork orientation
- Attention to detail
- Confidentiality
- Problem solving skills
- Stress management/composure
- Coachability
- Ability to adapt to changing environment
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