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Accor PacificPosted 1 month ago

Guest Service Associate, Housekeeping- The Hoxton Bengaluru City

On-siteBengaluru, Karnataka, India

Full TimeMid LevelEnterpriseHospitality

Job Summary

Conduct daily cleaning and servicing of guest rooms to brand standards, ensuring all spaces are well presented and maintained. Report any maintenance defects in rooms or on guest floors immediately. Adhere to health and safety standards, reporting breaches to the Executive Housekeeper, while stocking linen and housekeeping supplies on floors and in stores. Assist with cleaning public areas and back-of-house zones as required. Provide a friendly, helpful, and responsive level of customer care for all guests. Maintain the highest levels of cleanliness throughout the hotel and ensure all areas meet quality audit standards.

Required Qualifications

  • Passion for hospitality
  • An eagle-eye for detail
  • Keen to take ownership of and pride in your work
  • A rollup-your-sleeves attitude to seeing work through and delivering results
  • The ability to build relationships with colleagues and customers

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