Guest Service Associate
$31,200–$31,200 year
On-site · Farmington Hills, Michigan, United States
Job Summary
Guest Service Associate at Aqua Tots Swim Schools in Farmington Hills, MI. The role focuses on delivering friendly customer service in a fast-paced, kid-friendly environment, supporting sales of the swim program, and maintaining a clean, safe workspace. Responsibilities include selling the swim program to clients, building professional relationships with staff and customers, meeting sales goals, giving compelling presentations to overcome objections, and providing excellent communication and phone etiquette. The position is part-time with flexible schedules and potential for extra shifts; includes paid training, weekly pay, and bonuses. Must be able to work at least one weekend shift (8:30am-3pm) and avoid seasonal hiring.
Required Qualifications
- Availability to work one weekend shift from 8:30am-3pm (Saturday or Sunday)
- Ability to effectively sell our swim program to clients
- Maintain a clean, organized, and safe work area
- Customer service
- Ability to build professional relationships with staff and customers
- Self-motivated and thrive in achieving daily, weekly, and monthly sales goals
- Excellent communication and listening skills
- Ability to generate sales that exceed personal sales goals
- Presentations of services to overcome objections and close sales
- Embodies the company's core values in their work approach
- Excellent phone etiquette
- Be a part of something bigger, apply today!
Desired Qualifications
- Friendly, multitask capable
- Team player in a VERY fast paced environment
- Ability to effectively sell swim program to clients
- Strong customer service skills
- Ability to build professional relationships with staff and customers
- Exceptional communication and listening skills
- Ability to generate sales that exceed personal sales goals
- Ability to present services and overcome objections to close sales
- Embodies company values and professional phone etiquette
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