Guest Service Assistant

Guest Service Assistant in a multi-skilled hotel role: front-of-house reception duties including check-in/check-out using the hotel front office system, knowledge of local area, and first-point-of-contact customer service. Responsibilities also include food & beverage support: taking orders, bar service, lounge area, and assisting in kitchen as needed; delivering food to guest tables and acting as a brand ambassador. Requires excellent communication, professional presentation, ability to work across early/late shifts and weekends, and strong guest relations to ensure a positive guest experience.