Guest Service Agent
On-site · Lexington, Kentucky, United States
Lexington, Kentucky, United StatesOn-siteFull TimeEntry LevelNot SpecifiedUnknown
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown
Job Summary
Guest Service Agent responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner while adhering to brand standards. Must be available 7a-3p or 3p-11p, weekends and holidays. The role focuses on anticipating guest needs and delivering exceptional service to ensure guest satisfaction in alignment with company benefits and services.
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