Guest Service Agent

Process check-ins and check-outs, secure payments, and verify or adjust billing while assisting guests with reservations and requests. Anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Maintain a friendly, professional, and timely demeanor to ensure guest satisfaction. This role is part of Peachtree Group, which offers a comprehensive benefits package including medical, dental, vision, disability, and life insurance, alongside a generous 401(k) match, paid holidays, and paid time off.