Guest Service Agent

Process check-ins and check-outs, secure payments, and verify or adjust billing while assisting guests with reservations and requests. Anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Maintain a friendly, professional, and timely demeanor to ensure high-quality guest satisfaction. This role offers a comprehensive benefits package including medical, dental, vision, disability, and life insurance, plus a 401(k) match, paid holidays, and PTO.