Guest Service Agent - Part Time Seasonal

Guest Service Agent at a hotel responsible for delivering exceptional hospitality during guest stays. Responsibilities include greeting guests, registering and assigning rooms, handling check-ins/outs, managing reservations and inquiries, verifying guest credit and processing payments, taking external reservations for dining and transportation, balancing accounts, operating the PMS system, answering phones, and assisting with guest requests. The role also involves serving food and beverages, acting as a lounge host, promoting guest satisfaction scores, and performing additional duties as needed. Requires a dynamic, engaging personality with the ability to multi-task; schedule may vary and include holidays and weekends; requires standing for extended periods and some lifting. High school diploma or equivalent preferred; prior customer service experience or equivalent training preferred.