Guest Service Agent-Hilton Garden Inn, Mount Laurel, NJ

Guest Service Agent handles guest check-ins/check-outs, processes reservations, answers inquiries, and delivers Hilton-standard service at the front desk. Responsibilities include greeting guests, managing room assignments and billing details, coordinating with Housekeeping/Maintenance, promoting Hilton Honors, handling payments and maintaining cash drawers, and supporting department operations while ensuring guest confidentiality and security procedures. Requires strong communication, multitasking, basic computer proficiency, and the ability to work flexible schedules (evenings, weekends, holidays, and overnight shifts) in a fast-paced hospitality environment.