Guest Service Agent (Harrah's)
On-siteCouncil Bluffs, Iowa, United States
Council Bluffs, Iowa, United StatesOn-siteFull TimeSenior LevelGaming ServicesLarge
Full TimeSenior LevelLargeGaming Services
Job Summary
Greet guests at Harrah's casino floor, host guests at the hotel lobby, and answer guest service phones. Process guest transactions, handle cash, and manage the guest services desk. Assist guests with reservations, room requests, and dining inquiries. Resolve guest complaints and issues promptly. Maintain a friendly and professional demeanor while ensuring a positive guest experience. Work full-time hours with a flexible schedule. Join our team dedicated to delivering exceptional hospitality.
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