Guest Service Agent - Hampton Inn & Suites Austin University Capitol

Process check-ins and check-outs, secure payments, and verify or adjust billing while assisting guests with reservations and requests in a friendly, professional, and timely manner. Anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. This role ensures high standards of quality to maintain guest satisfaction. Peachtree Group offers a comprehensive benefits package including medical, dental, vision, disability, and life insurance, along with a 401(k) match, paid holidays, and paid time off.