Guest Service Agent - Front Office
On-site · Singapore, Singapore
Job Summary
The Guest Service Agent at Marina Bay Sands is responsible for daily operations including guest registration, handling VIP arrivals and departures, and ensuring adherence to service quality standards. The role includes managing guest requests, performing cashiering activities, and conducting night audits. Candidates should possess strong customer service skills, attention to detail, and a willingness to work flexible shifts. A preference for candidates with at least one year of relevant experience and a background in hospitality or related fields is noted.
Required Qualifications
- Minimum 1 year experience in the same capacity
- Attention to detail
- Mature, meticulous, resourceful, organized
- Team player
- Impeccable follow-through
- Willingness to work any day and any shift
- Well-groomed and professional disposition
- Meet attendance guidelines and adhere to policies
Desired Qualifications
- PC Literacy and good typing skills
- Basic knowledge in Microsoft Office applications
- Good command of spoken and written English
- Any additional language is an advantage
- Strong customer service skills
- Good guest relation and problem solving skills
- Good planning and execution skills
- Time management and organizational skills
Additional Requirements
- Candidates must have a good command of spoken and written English
- Willingness to work any day and any shift
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