Guest Service Agent
On-siteTerre Haute, Indiana, United States
Job Summary
Serve as the happy, helpful face of the hotel to guests entering and departing, ensuring exceptional experiences through friendly, efficient, and professional front desk functions. Check guests in and out, handle cash transactions, maintain guest records, monitor satisfaction, and resolve problems while assisting with breakfast and 5:30 p.m. Kickback service, including food preparation, hosting, and clean-up. Present a high standard of integrity and hospitality to promote the Drury culture with a +1 Service attitude. Requires a warm manner, attention to detail, cash handling skills, and ability to work alone. Flexible scheduling and quarterly bonuses up to $3,200 annually.
Required Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction (written and verbal direction) in English
- Willingness and ability to work alone as scheduled
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.