Guest Service Agent
$35,672–$52,333 year
On-siteOrange, Ohio, United States
Job Summary
Check guests in and out, handle cash transactions, and maintain guest records while ensuring a positive experience for all visitors. Assist with breakfast and kickback service, including food preparation, setup, and guest interaction as host or bartender. Monitor guest satisfaction, resolve problems, and uphold a high standard of integrity and hospitality throughout the shift. This role offers a starting wage of $17.15 per hour with a potential range up to $25.16. Employees may earn a quarterly discretionary bonus and enjoy flexible scheduling, paid time off, and comprehensive health benefits. Drury Hotels provides mentorship, cross-training, and over 200 internal promotions annually to support career growth.
Required Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction (written and verbal direction) in English
- Willingness and ability to work alone as scheduled
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