Guest Service Agent

Provide exceptional guest service and handle inquiries for The Hay-Adams, a boutique hotel in downtown Washington, D.C. Deliver refined residence experiences to discerning travelers while managing the hotel's iconic amenities and dedicated services. Maintain high standards of hospitality that go beyond a good night's sleep for modern luxury guests. This role supports the hotel's reputation as the downtown Washington, D.C. hotel for discerning guests, situated near the White House, St. John's Church, and Lafayette Park.