Guest Service Agent
On-site · Coffs Harbour, New South Wales, Australia
Job Summary
Guest Service Agent responsible for welcoming guests from check-in to check-out, delivering exceptional hospitality, promoting hotel amenities, and providing knowledgeable local recommendations. Must communicate effectively with guests and colleagues, handle reservations and guest accounts, multitask under pressure, and work both independently and within teams. Key skills include strong customer service, organization, time management, and availability for varied shifts (nights/weekends/holidays).
Required Qualifications
- Previous experience in hotel front desk operations is a valuable asset
- Proficiency in both written and verbal communication
- Availability to work a variety of shifts including nights, overnights, weekends, and public holidays as required
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.