Guest Service Agent

Roll out the red carpet of hospitality from check-in to check-out, acting as the friendly face that sets the tone for every guest's stay. Communicate with guests and colleagues to ensure cohesive collaboration while transforming dilemmas into success stories. Promote hotel amenities and services by demonstrating deep knowledge of products, and share local neighborhood hotspots and must-visit gems from your treasure trove of knowledge. Accurately handle reservations and manage guest accounts throughout the process. Previous experience in hotel front desk operations is a valuable asset, and proficiency in written and verbal communication is required. Available to work a variety of shifts including nights, overnights, weekends, and public holidays as required.