Guest Service Agent
On-site · Coffs Harbour, New South Wales, Australia
Job Summary
Guest Service Agent role at BreakFree Aanuka Beach Resort overseeing guest check-in to check-out, delivering exceptional hospitality, and ensuring memorable experiences. Responsibilities include communicating with guests and colleagues for cohesive service, resolving guest concerns, promoting hotel amenities and services, sharing local recommendations, accurately handling reservations and guest accounts, and thriving in a fast-paced environment with strong organizational and time-management skills. Must be able to work a variety of shifts including nights, weekends, and public holidays. Accor benefits and opportunities for career growth are highlighted in the role.
Required Qualifications
- Previous experience in hotel front desk operations is a valuable asset
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