Guest Sales Associate, Stamford
$36,400–$36,400 year
On-siteStamford, Connecticut, United States
Job Summary
Create an exceptional guest experience while achieving sales goals and assisting management with daily administrative tasks. Develop a thorough understanding of European Wax Center services and products to educate guests on benefits and savings of Wax Passes. Upsell and cross-sell retail products and various waxing services by utilizing EWC terminology and tailoring scripts. Administer check-ins, process payments and refunds, and organize the reservation book based on guest requests and associate availability. Perform opening and closing procedures while maintaining a safe, sparkling clean environment within the lobby and restrooms. Arrive to work timely following the appropriate dress code, including wearing the required name tag.
Required Qualifications
- High school diploma or GED
- 2+ years customer service experience or sales experience, preferably in a retail environment
- Exceptional interpersonal skills
- Excellent written and verbal communication with strong attention to detail
- Good time management and organizational skills
- Flexibility to perform external or internal events
- Ability to work flexible days and hours, including weekends/evenings
- Exude a positive, friendly, and personable demeanor
- Ability to receive and provide feedback
- Maintain a professional appearance at all times as defined in the EWC Growth Associate Handbook
- Must lift and/or move items over 25 pounds
Desired Qualifications
- Exposure to luxury service preferred
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