Guest Relationship Officer in 5 star international chain hotels in China
On-siteBeijing, Beijing, China
Job Summary
Guest Relationship Officer for a 5-star international hotel in Beijing. Responsibilities include guiding guests at the front desk, resolving guest complaints, collecting guest suggestions, assisting with check-in/check-out, handling items left by guests, supporting VIP shuttle operations, and ensuring lobby operations, staff grooming, discipline, service quality, and public areas are well-maintained. Requires good English, hospitality mindset, service orientation, and a bachelor degree (visa-related). Salary provisions include negotiated pay with complimentary meals, accommodation, and flights; benefits include holidays and social insurance.
Required Qualifications
- Good English speaking.
- Interested in the hospitality industry, with hotel work experience is preferred.
- With a sense of service and adaptability
- Obtained a bachelor degree from 2 years or above, (for work visa purpose)
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