Guest Relations
On-siteAurora, Missouri, United States
Job Summary
Conduct customer service transactions at the desk, including cashiering, lottery, Western Union, and credit card processing. Maintain exceptional service by adhering to "Meet and Greet" policies while monitoring the front end to ensure associates focus on clients. Evaluate carry-out offers and provide efficient parcel pick-up service. Assist other departments as needed, including stocking tobacco areas and learning additional functions. Develop knowledge of office and bookkeeping functions at the store level while complying with all company policies, dress codes, and physical requirements for lifting and handling materials.
Required Qualifications
- Must be able to lift 50 lb. boxes on occasion and/or exert 25-50 lbs. of force frequently and/or 10-20 lbs. of force constantly while moving and handling materials and products.
- Must have dexterous use of both hands.
- Must be able to stand and move about to various workstations.
- Must be able to lift, carry, push, and pull items so that objects move toward areas of use.
- Must be able to use knives and other sharp instruments utilized in the preparations of food items and/or removing products from boxes.
- Good, corrected vision.
- Good, corrected hearing.
- Ability to stoop.
- Ability to kneel.
- Ability to work on floors that sometimes become slippery.
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