Guest Relations Officer
On-siteKuwait City, Al Asimah, Kuwait
Kuwait City, Al Asimah, KuwaitOn-siteContractSmall
ContractSmall
Job Summary
Welcome and assist guests in a warm, professional manner while handling inquiries, requests, and complaints promptly. Coordinate with hotel departments to meet guest needs, maintain records for personalized service, and promote hotel facilities and local attractions. Ensure high standards of guest satisfaction by following policies and maintaining confidentiality. Fluent in English with strong interpersonal skills, you will work in a fast-paced 5-star environment in Kuwait, ensuring exceptional guest experiences through personalized care and efficiency.
Required Qualifications
- Previous experience in guest relations, front office, or hospitality
- Excellent communication and interpersonal skills
- Fluent in English
- Well-presented
- Friendly
- Customer-focused
- Ability to work in a fast-paced 5-star hotel environment
Desired Qualifications
- Additional languages
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.