Guest Experience Supervisor | Part-Time | Snapdragon Stadium
$49,130–$49,130 year
On-siteSan Diego, California, United States
San Diego, California, United StatesOn-sitePart Time$49,130–$49,130 year
Part Time
Job Summary
Coordinate team member deployments, schedule rest and meal periods, and monitor guest interactions during events. Facilitate pre-event briefings, assist with ticketing issues and guest escalations, and ensure lost and found items are logged and returned. Track ADA escorts, assign posts prior to doors opening, and compile incident reports. Provide excellent customer service to external and internal guests while maintaining availability for 70% of year-round events. Maintain availability for nights, weekends, and holidays as required.
Required Qualifications
- High School Diploma or its equivalent
- 2-3+ years of previous experience in customer service
- Strong interpersonal and communication skills
- Positive, energetic attitude
- Ability to multitask, work in a fast-paced environment, and perform under pressure
- Ability to work independently and as part of a team
- Excellent organizational skills and attention to detail
- Available to work nights, weekends, and holidays as required
- Maintain availability for at least 70% of all year-round events at Snapdragon Stadium
Desired Qualifications
- Previous supervisor experience preferred
- Experience in a stadium, arena, convention center, or hospitality industry is highly desirable
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