Guest Experience Supervisor (FT)
$37,440–$46,800 year
On-siteGraham, North Carolina, United States
Job Summary
Collaborate with the Guest Experience Manager and Store Manager to build and train a high-performing team of retail associates. Ensure smooth front-of-house operations by proactively interacting with guests, addressing their questions and concerns, and supporting associates in meeting guest needs efficiently to maintain a "no wait" experience. Monitor customer flow and open registers as needed while upholding Dash In Brand Standards for guest engagement, cleanliness, safety, and operational adherence. Maintain effective communication regarding ordering and inventory needs. Complete assigned tasks as directed by management. Join a Great Place to Work Certified team dedicated to making greatness happen.
Required Qualifications
- Minimum of 1 year in a supervisory or management role in a customer service or retail environment
- High School Diploma or GED -or- ability to complete employer-paid GED program
- Ability to multitask and solve problems effectively
- Comfortable using technology, including POS software
- Strong focus on providing exceptional guest experiences with excellent people skills
Desired Qualifications
- Active ServSafe Certification (a plus)
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