Guest Experience Specialist
On-site · Vienna, Virginia, United States
Job Summary
Guest Experience Specialists take initiative to deliver a wide range of services guiding guests through their stay, extending beyond traditional front desk duties. Responsibilities include processing operational needs, addressing guest requests, completing reports, delivering quality meals, sharing local area highlights, and maintaining professional appearance and confidentiality. The role requires physical activity (standing, walking, lifting up to 25 pounds), adherence to safety and company policies, and a guest-first mindset to ensure a memorable experience at Marriott properties.
Required Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience
- No supervisory experience
- License or Certification: None
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