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Grit & Grind CafePosted 15 months ago

Guest Experience Specialist

$18,720–$22,880 year

On-sitePhenix City, Alabama, United States

Full TimeSmall

Job Summary

Greet guests, take orders, and manage the dining room experience while making drip coffee, cold brew, and specialty espresso drinks. Handle pickup and third-party orders with accuracy, keep the counter and coffee bar clean and stocked, and recommend menu items. Work morning shifts from 6:00 AM to 3:00 PM with weekend availability required, earning $9–$11/hr base pay plus tips in a full-service cafe environment.

Required Qualifications

  • Must be at least 14 years old
  • Ability to stand, walk, and move quickly for extended periods
  • Able to lift up to 25 lbs
  • Reliable transportation to and from shifts
  • Must be able to work weekends
  • Comfortable handling cash, card transactions, and POS systems
  • Able to communicate clearly and respectfully with both guests and teammates
  • Ability to move fast, work clean, and stay calm
  • Someone who shows up — on time and in a good mood
  • Friendly, outgoing, and able to create a welcoming vibe
  • Comfortable working in a fast-paced environment — especially during rushes
  • Detail-oriented when packaging orders and calling out names
  • Team-minded — willing to help wherever needed: register, bar, cleaning, etc.
  • Stays calm under pressure and adapts quickly to changes in flow

Desired Qualifications

  • Barista experience
  • Prior experience in a barista, cashier, or counter service role
  • Familiarity with Toast POS, DoorDash order handling
  • Interest in coffee, hospitality, or restaurant work as a long-term career
  • Willing to learn coffee and drink prep

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