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Huntington Hotels1 week ago

Guest Experience Specialist (Front Desk)

On-site · Oceanside, California, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Guest Experience Specialist (Front Desk) at Huntington Pacific Hotels focuses on delivering memorable guest experiences from check-in to departure. Responsibilities include welcoming guests, assigning rooms, issuing keys, processing payments and folios, coordinating transportation, providing information on services and local recommendations, communicating needs to housekeeping/engineering/leadership, resolving billing discrepancies, and supporting other departments as needed. The role requires strong verbal and written communication, cash handling accuracy, multitasking in a busy environment, professional appearance, and adherence to safety procedures. Flexibility for scheduling including nights, weekends, and holidays is expected.

Required Qualifications

  • High school diploma or equivalent required
  • Customer service experience required
  • Hotel front desk experience preferred, but not required
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Huntington Hotels

Guest Experience Specialist (Front Desk)

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