Guest Experience Specialist

Conduct guest-facing service across hotel zones by handling operational needs, responding to client requests, preparing reports, serving meals, and sharing regional points of interest. Move throughout your space to deliver personalized experiences that guide guests throughout their stay, ensuring transactions feel integrated into the overall experience. Maintain a safe workplace by adhering to company policies, procedures, confidentiality standards, and asset protection protocols while keeping a professional appearance and communication style. Perform physical tasks including lifting objects up to 25 lbs, reaching overhead and below knees, and bending or rotating your body. Work full-time at Residence Inn by Marriott Trois-Rivieres, supporting long-stay guests with modern suite amenities and human-scale service within the Marriott International portfolio.