Guest Experience Specialist

Manage guest interactions and operational needs throughout the hotel, guiding clients from arrival to departure while delivering personalized service and regional insights. Handle routine guest requests, prepare quality meals, and maintain accurate reporting to ensure seamless transactions that enhance the overall experience. Perform physical tasks including lifting objects up to 25 lbs, reaching overhead, and standing or walking for extended periods while adhering to safety protocols and professional appearance standards. Work full-time with a focus on building memorable stays for both business and leisure travelers at the Residence Inn by Marriott Trois-Rivieres.