Guest Experience Specialist

Guide guests through check-in and check-out while proactively offering a wide range of services to create a unique and memorable experience. Manage operational needs, respond to guest requests, prepare quality meals, and share regional points of interest to ensure transactions feel like part of the overall stay. Walk throughout the hotel space to address client needs, handling tasks that involve standing, moving, lifting objects up to 25 pounds, and reaching overhead or low areas. Maintain a safe work environment by adhering to company policies, protecting assets, and ensuring professional appearance and communication.