Guest Experience Specialist

Process operational needs, address guest requests, complete reports, deliver quality meals, and share local area highlights while guiding guests through their entire stay. Move about the main areas of the hotel to take ownership of the guest experience with a guest-first mindset, handling transactions that feel like part of the experience. Stand, sit, or walk for extended periods while lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds, reaching overhead and below the knees. Maintain a safe workplace by following company policies, protecting assets, and ensuring professional appearance and communications.