Guest Experience Representative (Part-Time)
$31,200–$31,200 year
On-site · Miami Gardens Broward County, Florida, United States
Job Summary
Part-time Guest Experience Representative at Hard Rock Stadium dedicated to providing a world-class guest experience for multiple events, including football, college games, tennis, Formula 1, concerts, and soccer. Responsibilities include greeting guests, assisting with seat locations, access control, resolving guest issues, maintaining knowledge of stadium operations, and delivering exceptional customer service. English required; Spanish beneficial. On-site at Hard Rock Stadium in Miami Gardens, FL; operates at a competitive $15/hour with availability to cover a wide range of events.
Required Qualifications
- Availability to work a minimum of 80% of ALL Hard Rock Stadium events, which includes Miami Dolphins and University of Miami home games, the Miami Open, the Formula 1 Crypto.com Miami Grand Prix, concerts, soccer matches, and more. This will include weeknights, weekends, and holidays.
- Customer service experience (entry level or supervisory) preferred but not required.
- Must have a positive attitude and ability to deliver world-class service with a smile and outstanding communication skills.
- Requires attention to detail and the ability to adapt to changing and difficult situations.
- Must have the ability to anticipate needs, assess situations and act accordingly.
- Fluent in English, Spanish beneficial.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.