Guest Experience Manager - Slidell

Respond to service recovery issues urgently and maintain high product quality and service standards. Train, coach, and monitor team members to ensure consistent guest service delivery while managing labor costs. Oversee department operations, enforce safety and compliance standards, and assist senior management with financial operations and reporting. Prepare required deliverables and ensure adherence to local, state, and federal regulations. Collaborate with the theater team to develop staff and drive business growth.