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Merlin EntertainmentsPosted 24 months ago

Guest Experience Host- Commerical (END DATE JANUARY 9TH 2027)

$36,400–$36,400 year

On-siteNew York City, New York, United States or New York, United States

Part TimeEnterprise

Job Summary

Deliver exceptional guest service by engaging visitors, recommending products, and driving sales to achieve commercial goals. Maintain attractive retail displays, replenish stock, and ensure the store is clean and organized. Collaborate with team members across admissions, food and beverage, and guest operations to support a seamless attraction experience. Follow all operational, health, safety, and cash handling procedures. This role offers comprehensive health coverage, generous paid time off, a Merlin Magic Pass, and a 401(k) plan.

Required Qualifications

  • Must be 18 years of age or older for the role
  • Super flexible—able to work days, nights, weekends, holidays, and special events!

Desired Qualifications

  • Previous retail, sales, or commercial experience is preferred
  • 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus!
  • Holiday availability is a big plus!
  • Fun, dynamic, and friendly personality that lights up the room
  • Great communication, listening, and people-boosting skills
  • Self-motivated and ready to shine—solo or with the team
  • Flexible with weekends, holidays, and peak attraction periods

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