Guest Experience Expert - Telephone Operator

Process operational needs, address guest requests, complete reports, and share local area highlights to guide guests through their entire stay. Move about the space to deliver a wide range of services that create a memorable and unique experience. Maintain confidentiality, uphold quality standards, and ensure professional appearance and communications while following company policies and procedures. Work on your feet and move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.