Guest Experience Expert (Service Express)
On-site · Kuala Lumpur, Kuala Lumpur, Malaysia
Job Summary
Guest Experience Expert (Service Express) at Marriott focuses on guiding guests through their stay by handling check-in/out processes, addressing requests, processing operational needs, and sharing local highlights. The role requires staying on their feet for extended periods and performing hands-on tasks, including lifting and moving objects up to 10 pounds. Candidates should have a high school diploma or GED equivalent. The position emphasizes safety, confidentiality, professional appearance, adherence to policies, and delivering a memorable guest experience through proactive service.
Required Qualifications
- High school diploma or GED equivalent
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