Guest Experience Expert (Service Express Agent)

Deliver a wide range of services that guide guests through their entire stay by processing operational needs, addressing guest requests, completing reports, and sharing local area highlights. Move about your space to ensure transactions feel like part of the experience while maintaining a safe workplace and upholding quality standards. Follow company policies, protect assets, and maintain professional appearance and communications while standing, sitting, or walking for extended periods. Lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance. Ensure your uniform, personal appearance, and communications remain professional throughout your shift.