Guest Experience Expert
On-site · Gaithersburg, Maryland, United States
Job Summary
Guest Experience Expert at Marriott focuses on delivering memorable guest experiences through assisting with check-in/check-out, guiding guests through their stay, handling guest requests, completing operational reports, and sharing highlights of the local area. You’ll maintain safety, confidentiality, professional appearance, and adhere to policies while moving about the space. The role emphasizes staying on your feet, standing/walking for extended periods, and performing hands-on duties, including moving, lifting, carrying, pushing, or pulling objects up to 10 pounds. Equal opportunity employer statement is included in the posting.
Required Qualifications
- Education: High school diploma or GED equivalent
- Related Work Experience: No related work experience
- Supervisory Experience: No supervisory experience
- License or Certification: None
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