Guest Experience Expert
On-site · Atlantic City, New Jersey, United States
Job Summary
Guest Experience Expert for Marriott in Atlantic City, NJ. Responsibilities include guiding guests through their stay, addressing guest requests, processing operational needs, completing reports, and sharing local highlights to make transactions feel like part of the experience. Must be on feet/moving for extended periods and perform hands-on tasks (move, lift, carry, push, pull) up to 10 pounds. Maintain safety, confidentiality, policy compliance, and professional appearance. No supervisory duties; strong emphasis on guest satisfaction and professional, courteous service.
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