Guest Experience Expert (Front Office)

Process operational needs, address guest requests, complete reports, and share local area highlights to guide guests through their entire stay. Move about the space to deliver a wide range of services that make transactions feel like part of the experience. Maintain confidentiality, protect company assets, and uphold quality standards while ensuring professional appearance and communications. Create a safe workplace and follow all company policies and procedures. Work on your feet, sitting, or walking for extended periods, and handle objects weighing up to 10 pounds.