Guest Experience Expert (Front Office Agent)
On-site · Clark Freeport Zone, Central Luzon, Republic of the Philippines
Job Summary
Guest Experience Expert (Front Office Agent) responsible for guiding guests through their stay, processing operational needs, completing reports, and sharing highlights of the local area to create a memorable experience. Must be on their feet, able to move around, and perform tasks such as lifting/carrying up to 10 pounds. Adheres to safety, company policies, confidentiality, professional appearance, and service standards to ensure guest satisfaction across all interactions.
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