Guest Experience Expert - Front Desk Agent

Process check-ins and check-outs while guiding guests through their entire stay and addressing specific requests. Move about the space to handle operational needs, complete reports, and share local area highlights. Maintain a safe workplace by following company policies, procedures, and confidentiality standards while protecting assets. Perform hands-on tasks involving standing, sitting, or walking for extended periods, and move, lift, or carry objects weighing up to 10 pounds. Ensure professional appearance and communications throughout the shift.