Guest Experience Expert - Courtyard by Marriott Subang

Process guest check-ins and check-outs while guiding guests through their entire stay. Address guest requests, complete reports, and share local area highlights to make transactions feel like part of the experience. Move about the space to handle operational needs, ensuring a safe workplace and professional appearance. Stand, sit, or walk for extended periods and lift objects weighing up to 10 pounds. Follow company policies, maintain confidentiality, and uphold quality standards. This role is critical for delivering memorable, unique experiences at Courtyard by Marriott Subang, opening in Q3 2026, which features 280 rooms, dining, and event spaces in a mixed-use development near the airport.