Guest Experience Coordinator/Receptionist
On-sitePlano, Texas, United States
Job Summary
Act as the first impression for guests by maintaining a professional, clean, and respectful work environment while diffusing tense situations. Manage the appointment calendar, optimize schedules, and maximize bookings using scheduling software. Collaborate with stylists and technicians, discuss hair packages and memberships, and support sales of beauty products. Participate in routine up-training and skill advancement, with opportunities for cross-training on makeup services or promotion to certified stylist. Work weekends and be flexible with scheduling, including peak hours from Thursday through Saturday.
Required Qualifications
- The ability to work weekends (Fridays and Saturday) and be flexible with your schedule (must be able to work peak hours as determined by the bar, typically Thursday through Saturday)
- Strong technical skills and experience using a Mac computer
Desired Qualifications
- Sales experience
- Salon experience
- A passion for the beauty and cosmetology industry and making people feel better
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