Guest Experience Captain
On-siteSpringfield, Ohio, United States
Job Summary
Engage guests throughout their experience by determining needs and interests to deliver a customized social atmosphere. Showcase technology, food, and beverage menus including mass and sauce sampling while communicating daily sports events and upcoming programs. Facilitate seamless transitions between guests and servers, manage audio-visual equipment, and execute three core engagement plays for the Food and Beverage, AV/Technology, and Community Connectedness experiences. Evaluate opportunities to introduce guests to loyalty programs and community events like Eat Wings Raise Funds. Complete assigned guest experience strategies, submit weekly marketing objectives, and coordinate goals with other front-of-house positions to foster a cooperative team climate. This part-time role averages 29 hours weekly with advancement opportunities available.
Required Qualifications
- Motivated self-starters
- Team players
- Full of positive energy
- Excited about meeting new people and getting to know our guests
- Must be able to lift 50 lbs
- Valid driver's license
- Must be available for weekend shifts
- Bachelor's degree
- Excellent communication skills
- Order to Cash
- Procure to Pay
- Supply Chain
- Customers
- Suppliers
Desired Qualifications
- Advancement opportunities
- Flexible schedules
- Bachelor's degree, English major preferred
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