Guest Experience Associate

Greet guests, answer inquiries, and resolve concerns while maintaining high energy and a welcoming atmosphere. Manage the front desk, handle check-ins and sign-ups, and ensure the facility remains clean, stocked, and ready for action. Work in concessions as needed, process waivers and payments, and collaborate with teammates to keep operations flowing smoothly. This role requires availability for evening and weekend shifts during peak times. You will uphold service standards, engage with leadership to foster a unified culture, and utilize scheduling tools to support daily guest experiences.