Guest Experience Associate

Greet guests, answer inquiries, and resolve concerns while maintaining a welcoming atmosphere and ensuring smooth facility operations. Manage front desk tasks including check-ins, sign-ups, and events, and support concessions when needed. Keep the space clean and stocked, process waivers and payments, and collaborate with teammates to address issues quickly. Work evenings and weekends as required, with on-site training provided for scheduling tools. This role supports TOCA's mission to create a consistent, amazing experience for all guests, fostering a culture of excellence and engagement within the center.