Guest Experience Associate

Greet guests, answer inquiries, and resolve concerns to ensure every visitor feels valued and engaged. Manage the front desk, handle check-ins and sign-ups, and maintain facility cleanliness and stock levels. Work in concessions as needed, process waivers and payments, and support event logistics. Uphold service standards by staying professional, welcoming, and aware while collaborating with leadership to maintain a unified culture. Requires evening and weekend availability; reports to the General Manager.