Guest Experience Ambassador

Guest Experience Ambassador at The Marker Union Square (San Francisco, CA) focused on greeting guests, smooth registrations, room selection, billing accuracy, and proactive service to enhance the guest journey in a luxury hotel setting. Responsibilities include welcoming guests, processing check-ins/outs, issuing keys, balancing the house bank, recommending local offerings, resolving concerns with tact, managing guest feedback, and maintaining a collaborative, inclusive team environment. Strong hospitality, communication, and problem-solving skills, plus comfort using hotel systems and payment tools, are essential.